Downhill tech support

I recently had an internet tech support guy show up at my place to help solve my slow internet connection. Using some free internet speed check service I realized that my service was way to slow so they sent someone over to help solve the problem.

Ok the guy was nice enough but here’s some things you do not want to hear from your onsite tech support guy.

Quote number one-I have only been on the job for two months so some of this stuff is new to me. Hey buddy not everyone owns a Dell.

Quote number two-Wow I never have seen that used as an internet speed checker. Funny but that is the site that your phone tech supports suggested that I use to confirm what my actually internet connections speed is.

At the end of the day, well actually half the day, the guy was able to solve the problem. He asked if another tech guy had visited recently. Well no. He honestly told me that another tech had switched some wires at the local connection box so my service went into another time zone.